Terms, Privacy & Disclosures

1. Entertainment Purposes Only

All content, readings, advice, tarot draws, chat sessions, phone calls, AI responses, and communications provided through Psychic World Connection ("the Service") are offered strictly for entertainment purposes. Psychic readings are subjective and are not scientifically verifiable. You acknowledge that any decision you make based on a reading is your own responsibility.

2. Age Requirement — 18+

You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is greater) to create an account or use the Service. By creating an account, you affirm under penalty of perjury that you are 18 or older. We reserve the right to close and permanently remove any account we believe belongs to a minor, without refund.

3. No Guarantees

No advisor, reading, tarot card, AI system, or communication on this Service constitutes a guarantee, prediction, or promise of any specific outcome — including but not limited to matters of love, marriage, health, pregnancy, career, finance, legal outcomes, death, or the actions of other people. Any statements made about the future are opinions offered as entertainment.

4. Not Professional Advice

The Service is not a substitute for professional medical, mental health, legal, financial, tax, or other licensed advice. If you are experiencing a medical or psychiatric emergency, contact your local emergency services immediately. If you are in crisis in the United States, call or text 988 (Suicide & Crisis Lifeline). Do not delay seeking professional care because of anything you read or hear on this Service.

5. Payments, Wallet & Refunds

• A valid credit or debit card is required to add funds.
• Payments are processed by Stripe. We do not store your full card number.
• Funds added to your wallet are non-refundable except where required by law.
• Charges are metered per minute of live call or text session, at the rate shown on the advisor's profile at the time the session begins.
• If a session ends due to a genuine technical failure on our side, contact us and we may credit your wallet at our discretion.
• Chargebacks or disputes without first contacting us may result in permanent account termination.

6. Conduct — What Is Not Allowed

• Harassment, threats, sexual content involving minors, hate speech, or unlawful conduct.
• Attempting to obtain or share medical diagnoses, prescriptions, or legal advice.
• Recording an advisor or another user without consent, where prohibited by law.
• Attempting to contact advisors outside the platform or solicit off-platform payment.
• Fraud, chargeback abuse, use of stolen payment methods, or evading account bans.

Violations may result in immediate account termination and forfeiture of unused wallet funds.

7. Privacy Policy

What we collect

• Account info: name, email, phone number, password (hashed).
• Payment info processed by Stripe (we receive a token and last-4 digits only).
• Session data: wallet balance, transactions, call durations, text messages.
• Technical data: IP address, device type, basic error logs for security and reliability.

How we use it

• To operate the Service, process payments, and connect you to advisors.
• To communicate with you about your account, receipts, and important updates.
• To prevent fraud, abuse, and to comply with legal obligations.

We do not sell your personal information

We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes. Ever. We share data only with the service providers required to run the Service (for example: Stripe for payments, SignalWire for phone calls, our hosting and database providers), under confidentiality agreements and only to the extent necessary.

Your rights

• You can view and update your profile at any time from your Wallet page.
• You can permanently delete your account and all associated data at any time from your Wallet page. Deletion is immediate and irreversible.
• Depending on your state or country (e.g., California, EU), you may have additional rights to access, correct, or export your data — contact us to exercise them.

Data retention

We retain account data while your account is active. After you delete your account, we remove your personal profile and session content promptly. We may retain limited payment records as required by tax and fraud-prevention laws.

Cookies

We use only strictly necessary cookies and local storage to keep you signed in and to run the Service. We do not use advertising cookies or third-party ad trackers.

8. AI Advisors & AI Tarot

Some advisors on this Service, and the AI Tarot feature, use artificial intelligence to generate responses. AI advisors are clearly labeled. AI responses are generated by software and are not the opinions of any human. AI content is for entertainment only and may be inaccurate.

9. Account Security

You are responsible for keeping your password secure and for all activity on your account. Notify us immediately of any unauthorized use. We recommend a unique, strong password.

10. Limitation of Liability

To the maximum extent permitted by law, Psychic World Connection, its owners, advisors, and service providers shall not be liable for any indirect, incidental, consequential, or punitive damages, or for any loss arising from your use of, or reliance on, any reading or communication on the Service. Our total liability to you for any claim is limited to the amount you paid in the 30 days prior to the claim.

11. Changes to These Terms

We may update these terms from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of the Service after changes constitutes acceptance.

12. Contact

Questions about these terms, your data, or the Service? Contact us through the support option on your Wallet page.